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C
Chrispinus N.

Chrispinus N.

Customer Support & Data Analyst (Remote) — Africa Financial Services (AFS)

Kenya flagNairobi, Kenya

Key Skills

Software

Other

Top Subject Matter

Customer data verification and research (CRM records).
Academic and workshop participant data management.
Legal Services & Contract Review

Top Data Types

TextText
DocumentDocument

Top Task Types

Entity (NER) ClassificationEntity (NER) Classification
Data CollectionData Collection

Freelancer Overview

Customer Support & Data Analyst (Remote) — Africa Financial Services (AFS). Brings 5+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Science, Meru University of Science and Technology (MUST) (2025). AI-training focus includes data types such as Text and labeling workflows including Entity (NER) Classification and Data Collection.

Labeling Experience

Customer Support & Data Analyst (Remote) — Africa Financial Services (AFS)

TextTextEntity (NER) ClassificationEntity (NER) Classification

Performed manual customer record verification and validation in CRM systems using open-source and internal/external sources. Ensured labeled fields were accurate through careful research and documentation of changes. Maintained consistency and quality across weekly record updates. • Entity-level data checking and validation for customer records. • Data cleaning and formatting for CRM entries. • Documentation of verified changes and outcomes. • Collaboration and training to align verification standards.

2023 - 2026

Student Mentor & Project Coordinator (On-site) — Meru University of Science and Technology

OtherTextTextData CollectionData Collection

Managed and maintained structured participant datasets for multiple workshops requiring accurate record keeping. Conducted manual data research and compilation for academic projects using available open resources. Organized information for use in subsequent project coordination and reporting. • Participant record management and accuracy checks. • Research and compilation of project-related datasets. • Structured follow-up to keep records complete. • Data cleaning/formatting for project readiness.

2022 - 2025

Education

M

Meru University of Science and Technology (MUST)

Bachelor of Science, Mathematics and Physics

Bachelor of Science
2025

Work History

A

Africa Financial Services (AFS)

Customer Support & Data Analyst (CRM Data Verification)

Nairobi
2023 - Present
M

Meru University of Science and Technology (MUST)

Student Mentor & Project Coordinator

Meru
2022 - 2025