Chioma O.

Key Skills

Software

No software listed

Top Subject Matter

Finance – Risk Analysis & Fraud Detection

E-commerce – Product Categorization & Customer Support

Linguistics – Translation, Localization & Language QA

Top Data Types

Text

Document

Audio

Top Task Types

Classification

Entity (NER) Classification

Text Generation

Transcription

Freelancer Overview

I am a detail-oriented Data Specialist, Customer Support professional, and native Igbo speaker with over six years of experience in data entry, user feedback analysis, and professional communication. I hold an NIIT Certification in Data Analysis, which equips me with the core structural and analytical skills to evaluate complex datasets, recognise text patterns, and maintain high-quality language standards. As a native Igbo speaker fluent in both standard and regional Nigerian English, I specialize in cultural localization, linguistic quality assurance, and nuance translation. I am highly skilled at reviewing texts for contextual accuracy, grammar, and tone. My extensive background in customer relations, fraud review support, and high-volume data documentation enables me to deliver the meticulous attention to detail required for data annotation, prompt evaluation, and Reinforcement Learning from Human Feedback (RLHF) projects.

Education

Work History