Chioma N.

Key Skills

Software

Other

Mercor

Top Subject Matter

Digital literacy instruction

social media content planning and analytics workflows

CRM systems

Top Data Types

Text

Document

Audio

Top Task Types

Data Collection

Text Generation

Transcription

Freelancer Overview

Social Media Manager — Tielle Intimate. Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, Google Workspace, and Microsoft Office Suite. Education includes Bachelor of Science, Nnamdi Azikwe University (2023). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Personal Assistant (Executive Support & Digital Coordination) — La Taverna

TextData Collection

Trained team members and executives on the use of productivity and scheduling systems to improve adoption and reduce errors. Created process guides and briefing materials that translated complex workflows into clear onboarding steps. Supported social media platform management by training stakeholders on content scheduling tools and analytics dashboards. • Guided users on calendar management, email platforms, and productivity software workflows. • Produced presentations and process guides for step-by-step onboarding. • Provided 1-on-1 executive support for scheduling platforms and digital correspondence tools. • Trained stakeholders on social media content scheduling tools and analytics dashboards.

2025 - 2025

Customer Care Representative — Tielle Global

OtherTextData Collection

Coached clients and colleagues on efficient CRM data entry and navigation for accurate record keeping. Provided clear explanations of digital processes and online platform usage through calls, email, and messaging. Maintained structured CRM records to support reliable operational data. • Supported clients in understanding and navigating online platforms with instructional communication. • Maintained accurate records in CRM systems and assisted with colleague coaching on data entry. • Provided patient, clear explanations of products, services, and digital processes. • Reinforced correct data handling practices via ongoing support.

2024 - 2025

Social Media Manager — Tielle Intimate

OtherTextData Collection

Supported digital content planning and tool-guided analytics workflows for social media operations using step-by-step guidance documents. Delivered informal training sessions on social media tools and analytics platforms to help teams consistently manage engagement, scheduling, and brand communication. Translated performance data into clear recommendations for non-technical stakeholders. • Created structured content strategy walkthroughs and platform-specific best-practice guidance. • Trained team members and clients on analytics dashboards and digital content planning tools. • Produced step-by-step documents for scheduling and managing engagement across platforms. • Analyzed performance metrics and communicated insights as actionable, accessible guidance.

2024 - 2025

Social Media Manager (Volunteer) — Femme Lavetes Initiative

OtherTextData Collection

Developed accessible digital content and trained community members on engaging with online platforms effectively. Provided ongoing volunteer support focused on using social media tools for outreach and community engagement. Emphasized practical guidance and consistent usage of platform features to achieve communication goals. • Created digital content resources designed for accessibility and ease of use. • Trained volunteers on how to engage with online platforms for outreach. • Offered continued guidance on using social media tools effectively. • Supported community engagement practices through hands-on instruction.

2023 - 2025

Education

Work History