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Freelancer Overview
CHINEMEREM UMENWOFOR Customer Service Representative +2348167351409 [email protected] Awka, Anambra Nigeria PROFESSIONAL SUMMARY Dynamic Customer Representative with a proven track record at EMEKS BEST CONCEPT LTD, excelling in active listening and problem solving to enhance customer satisfaction. Developed strong relationships that boosted Loyalty and Consistently managed enquries with great communication skils, and efficiently resolved Complaints. EDUCATION 2020 - 2022 Higher National Diploma In Public Administration Federal Polytechnic Oko 2015 - 2017 National Diploma In Public Administration Federal Polytechnic Oko EXPERIENCE June 2024 - April 2026 Customer Service Representative EMEKS BEST Handled Customer Complaints and inquiries in a courteous and efficient manner. Demonstrated excellent Communication skills both verball and written, in order to interact CONCEPT LTD with customers competently. Developed strong Customer relationship and Loyalty through effective Communication. Paid great Attention to every detail with Patience. SKILLS Time Management Data Entry Copy Writing Problem solving Active Listening Organizational skill Critical Thinking Communication skills REFERENCES Emeka Azike Phone 2348035966055 Chinelo Akomah Phone 2348063565998 CEO of EMEKS BEST : E mail @blessedemeka84@g Director of Chukwunyere : E mail@umenwoforchinelo CONCEPT LTD Chinelo Enterprises [email protected] mail.com