I participated in a project that involved labelling text data from customer reviews, surveys, emails, and support intera
I participated in a project that involved labelling text data from customer reviews, surveys, emails, and support interactions by identifying sentiments, customer intent, product mentions, and other relevant entities defined in a given annotation guidelines. The annotated dataset was used to train and improve AI models for customer sentiment analysis, intent classification, and business intelligence, enabling more accurate customer insights and data-driven decision making.
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