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IHEONYE CHIGOZIRI SOLOMON location:Owerri,ImoState,Nigeria Phone:07038639487|Email:[email protected] PROFESSIONALSUMMARY Detail-oriented and customer-focused graduate with a B.Eng. in Food Science and Technology. CurrentlyservingasaCustomerServiceOfficeratFidelityBankPlc,withhands-onexperiencein cash processing, card issuance, BVN enrollment, and ATM management. Possesses strong numerical,analytical,andcommunicationskills,withtheabilitytoworkeffectivelyunderpressure anddeliverexcellentcustomerservice. WORKEXPERIENCE CustomerServiceOfficer FidelityBankPlc — Owerri,ImoState April2025 – Present • Provide excellent customer service at the banking hall, ensuring prompt and professional resolutionofcustomerinquiriesandtransactions. • Perform tellering duties including accurate cash processing, deposits, withdrawals, and balancingofcashholdings. • HandleinstantissuanceofDebitandCreditCardstocustomers. • ServeasATMCustodianAssistant,supportingATMoperationsandcustomersupport. • ActasBVNEnrolmentOfficer,assistingcustomerswithbiometricregistrationandverification. EDUCATION B.Eng.FoodScienceandTechnology FederalUniversityofTechnologyOwerri(FUTO),ImoState 2019 – 2024 SeniorSecondarySchoolCertificate(WAEC) SuntoniaInternationalSecondarySchool,LugbeFHA,Abuja 2011 – 2017 FirstSchoolLeavingCertificate PrimeInternationalPrimarySchool,Abuja 2006 – 2011 SKILLS • ExcellentCustomerService&Communication(WrittenandOral) • CashHandling&TelleringOperations • Numerical&AnalyticalSkills • TeamC