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C
Chido Z.

Chido Z.

Business/data operations support focused on structured compliance datasets (Business Operations Intern, Safeway Risk Sol

South Africa flagJohannesburg, South Africa

Key Skills

Software

No software listed

Top Subject Matter

Financial services compliance (FAIS/FSCA)
Aml/kyc Domain Expertise
claims and complaints tracking

Top Data Types

TextText
DocumentDocument

Top Task Types

ClassificationClassification

Freelancer Overview

Business/data operations support focused on structured compliance datasets (Business Operations Intern, Safeway Risk Sol. Brings 3+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal, Proprietary Tooling, and Tableau. Education includes Bachelor of Science Honours, Eduvos (2026) and Bachelor of Science, University of the Witwatersrand (2024). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Data Scientist & Analyst performing compliance/risk data structuring and audit-ready dataset management (Finhealth Risk Solutions)

TextTextClassificationClassification

Performed full-stack operations on structured compliance and financial reporting datasets used for regulatory record-keeping and compliance monitoring within a FAIS-regulated financial services provider. Produced and maintained audit-ready registers and dashboards derived from operational records, enabling leadership review and governance decisions. Coordinated end-to-end reconciliation and documentation workflows that required consistent labeling/structuring of policy, claims, complaints, and risk indicators.• Maintained active client and unpaids/returned debits trackers to identify policies at risk of lapsing and trigger follow-up actions.• Managed claims tracking and liaison records between clients and underwriters to ensure timely resolution with complete claims registers.• Drafted and filed compliant Records of Advice (ROAs) documenting needs analysis, product recommendations, and disclosures for each newly signed client.• Designed and maintained Tableau/Excel KPI and risk-indicator dashboards based on operational and compliance metrics.

2025 - Present

Business/data operations support focused on structured compliance datasets (Business Operations Intern, Safeway Risk Solutions)

TextTextClassificationClassification

Managed structured text-based compliance and risk records to support internal governance and regulatory reporting in a regulated financial services environment. Produced decision-ready outputs by compiling and maintaining complaint, claims, CPD, and task tracker datasets for audit readiness. Ensured data integrity and completeness across reporting cycles.• Maintained and updated complaints register and associated resolution timelines for regulatory audits.• Logged, tracked, and followed up client claims across insurers via structured record-keeping.• Compiled quarterly CPD hours records to meet FSCA/FAIS training obligations.• Maintained compliance task trackers with deadlines, completion status, and escalation of overdue items.

2024 - 2024

Education

E

Eduvos

Bachelor of Science Honours, Data Science

Bachelor of Science Honours
2025 - 2026
U

University of the Witwatersrand

Bachelor of Science, Economics and Computational Applied Mathematics

Bachelor of Science
2022 - 2024

Work History

F

Finhealth Risk Solutions

Data Scientist & Analyst

Johannesburg
2025 - Present
S

Safeway Risk Solutions

Business Operations Intern

Johannesburg
2024 - 2024