Chere C.

Key Skills

Software

Mercor

Labelbox

Other

Top Subject Matter

LLM Training, Prompt Evaluation & Quality Review — Customer Service and Administrative Workflows

AI Model Training, Response Review & Quality Evaluation — Customer Support and Administrative Operations

Customer Experience Operations & Team Leadership — Service Workflows, Escalation Handling, and Process Optimization

Top Data Types

Text

Image

Video

Top Task Types

Bounding Box

Segmentation

Classification

Text Generation

RLHF

Transcription

Prompt + Response Writing (SFT)

Freelancer Overview

Senior Domain Expert & Reviewer, QA — model training and peer review at Mercor & Invisible. Brings 11+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Mercor. Education includes Diploma, Granville Business College and Diploma, Douglas College. AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Prompt Writing

TextPrompt + Response Writing (SFT)

Submit my own real world prompts and fine tune them, showing several turns for at least 60% of prompts.

2026 - Present

Annotator and QA Analyst

VideoSegmentation

Annotating Key Audio and ASR from Instagram Reels, promoted to QA after two weeks. QA annotators work based on a rubric and client updates.

2026 - Present

Senior Domain Expert & Reviewer — model training and peer review at Mercor

MercorTextPrompt + Response Writing (SFT)

Provided domain expertise to support and enhance model training and performance for a top AI lab. Performed peer evaluation of expert submissions to help maintain quality standards for AI model training. Contributed best-practice guidance to support First-Line Supervisors, improving downstream training outcomes. • Reviewed peer submissions for quality in AI model training • Supported service-based work that feeds model training and performance • Shared guidance aligned to supervisory workflows • Focused on maintaining training standards through evaluation

2025 - 2026

Education

Work History