Deputy VP – AI/ML - Axis Bank
Deployed a BERT-powered customer service chatbot with a Reinforcement Learning from Human Feedback (RLHF) loop and a fraud detection engine, improving customer satisfaction and detection recall rates.
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TEM Image Analysis and EV Characterisation Pipeline. Brings 17+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include OpenCV and AWS SageMaker. Education includes PG, IIIT Bangalore (2027) and MSc, Mumbai University (2010). AI-training focus includes data types such as Image and labeling workflows including Classification and RLHF.
Deployed a BERT-powered customer service chatbot with a Reinforcement Learning from Human Feedback (RLHF) loop and a fraud detection engine, improving customer satisfaction and detection recall rates.
Classified extracellular vesicles in TEM micrographs as Intact or Damaged using circularity thresholding and membrane continuity; 40 images were hand-annotated by a domain scientist as ground truth.
PG, AI/ML
MSc, Statistics
Principal AI/ML Engineer
Associate Director – AI