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C
Charles M.

Charles M.

Account Manager / CRM Support

United Kingdom flagGodmanchester, England

Key Skills

Software

No software listed

Top Subject Matter

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Top Data Types

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Top Task Types

Entity (NER) ClassificationEntity (NER) Classification

Freelancer Overview

Account Manager / CRM Support. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Arts with Honours, N/A. AI-training focus includes labeling workflows including Named Entity Recognition.

Labeling Experience

Account Manager / CRM Support

Entity (NER) ClassificationEntity (NER) Classification

As an Account Manager and CRM Support contractor, I managed customer accounts and maintained CRM data for a global LCD manufacturer. I was responsible for ensuring the accuracy of customer and sales records, supporting remote offices, and streamlining internal processes. My role required strong communication skills and attention to detail to maintain consistent and reliable sales and customer information. • Managed East Coast USA customer accounts and ensured up-to-date CRM records. • Supported US and European sales teams remotely with prompt responses. • Improved data consistency within customer and internal records. • Provided clear documentation and timely solutions for customer queries.

2021 - 2023

Education

N

N/A

Bachelor of Arts with Honours, English Literature and Creative Writing

Bachelor of Arts with Honours
Not specified

Work History

C

Cambridgeshire Constabulary

Emergency Call Handler

Godmanchester
2024 - Present
W

Winstar Displays

Account Manager / CRM Support

Godmanchester
2021 - 2023