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Chaima N.

Chaima N.

Customer support agent / translation assistance at Fashion Marketplace (Boksha Platform LLC)

Morocco flagCasablanca, Morocco

Key Skills

Software

Other

Top Subject Matter

Client communication and translation/localization for customers
Educational training session translation/localization

Top Data Types

TextText

Top Task Types

Text SummarizationText Summarization
Object DetectionObject Detection
Bounding BoxBounding Box
PolygonPolygon
SegmentationSegmentation
ClassificationClassification

Freelancer Overview

Customer support agent / translation assistance at Fashion Marketplace (Boksha Platform LLC). Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Master of Business Administration, SIST (2020) and Bachelor of Arts, University Hassan II (2020). AI-training focus includes data types such as Text and labeling workflows including Translation and Localization.

Labeling Experience

Teacher Intern (translation support during training sessions) at RODAINA SCHOOL

OtherTextText

Performed translation at training sessions covering different topics to support learning and understanding. Managed classroom activities while providing localized language support. Supported follow-up with clients to ensure satisfaction and comprehension. • Translated training session content across multiple topics • Assisted in communication during educational activities • Followed up with clients/stakeholders to confirm understanding • Worked with other staff/departments to support objectives

2021 - 2022

Customer support agent / translation assistance at Fashion Marketplace (Boksha Platform LLC)

OtherTextText

Converted English material into Arabic while preserving the original meaning and checking for accuracy. Provided translation needed to support client communication and understanding. Followed up with clients to ensure satisfaction and comprehension. • Reviewed and processed English text for faithful localization into Arabic • Maintained meaning preservation and quality checks during translation • Supported client communication through translated content and technical assistance • Coordinated across departments to meet organizational objectives

2021 - 2022

Education

U

University Hassan II

Bachelor of Arts, English Linguistics

Bachelor of Arts
2017 - 2020
A

American Language Center

Course Certificate, Language Studies

Course Certificate
2015 - 2017

Work History

R

Rodaina School

Teacher Intern

Casablanca
2021 - 2022
B

Boksha Platform Llc

Customer Service Agent and Translator

Dubai
2021 - 2022