IT Technician
As an IT Technician, I developed strong skills in computer maintenance, operating system installation, and technical support. I was responsible for diagnosing and resolving both hardware and software issues, as well as providing customer service to ensure satisfaction and efficiency. My role also required a good understanding of networking and information security tools. • Performed hands-on maintenance and configuration of computer hardware and equipment. • Installed, configured, and troubleshot operating systems for client devices. • Provided technical support and problem resolution to end users, ensuring prompt service. • Applied basic programming knowledge and productivity tools to optimize client solutions.
2022 - 2023