Caroline M.

Key Skills

Software

No software listed

Top Subject Matter

English transcription

transcript quality assurance

and metadata/annotation for dataset enhancement

Top Data Types

Audio

Document

Top Task Types

Transcription

Freelancer Overview

Freelance Transcription and QA Specialist (Self-Employed). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Otter.ai and ExpressScribe. Education includes Certificate, Generation Kenya (2024) and Kenya Certificate of Secondary Education, Mbooni AIC Girls Secondary School (2019). AI-training focus includes data types such as Audio and Document and labeling workflows including Transcription, Evaluation, and Rating.

Labeling Experience

Transcription and Quality Assurance Specialist - Self-Employed

AudioTranscription

I am a freelance transcription and quality assurance specialist providing English transcription services with high accuracy. I transcribe audio files and review machine-generated transcripts for grammar, spelling, and contextual issues while adding metadata tags. The role requires strong attention to detail, excellent English language skills, and the ability to meet strict formatting and turnaround deadlines remotely. • Transcribe English audio files with high accuracy across long-form content. • Review and refine machine-generated transcripts by correcting grammar, spelling, and context errors. • Add relevant metadata tags and annotations to improve dataset and client quality. • Maintain organized records and follow client formatting guidelines to meet tight deadlines.

2023 - Present

Freelance Transcription and QA Specialist (Self-Employed)

AudioTranscription

Performed high-accuracy English transcription of audio files with consistent quality across long-form content. Reviewed and refined machine-generated transcripts by correcting grammar, spelling, and contextual errors, then ensured adherence to client formatting guidelines. Added metadata tags and annotations to enhance dataset quality for clients. • Transcribe English audio to text with ~98% accuracy • Correct spelling/grammar/context mistakes in machine transcripts • Apply relevant metadata tagging and annotations • Maintain organized records for 1000+ completed assignments and meet tight remote deadlines

2023 - Present

Data/admin support role (HR Global Solutions)

Document

Reviewed documents for accuracy, coherence, and completeness prior to database entry. Flagged ambiguities in source material and clarified requirements with the team to ensure correct downstream data usage. Handled sensitive client information with discretion as part of maintaining data quality for administrative workflows. • Accuracy/coherence/completeness checks on documents • Identify ambiguities and resolve requirements with team • Prepare validated content for database entry • Manage sensitive information following professionalism and confidentiality

2025 - 2026

Education

Work History