Accenture Inc — Content Moderator (Gen-AI)
Served as a Content Moderator for Gen-AI, performing AI/data-related review tasks using provided systems and tracking tools. Assessed and resolved standard and non-standard issues by applying process knowledge and escalating out-of-scope problems. Created and documented prompt-based test cases to evaluate AI model behaviors and vulnerabilities.• Performed data entry and research in internal systems for moderation workflows.• Applied process and system knowledge to identify, assess, and resolve problems.• Assessed and resolved issues, escalating when outside scope.• Created diverse prompts, executed test cases, and documented AI responses and unexpected behaviors.