Revenue Cycle Coordinator (Riva Mind Medical, LLC) (2025 to Current)
Investigated and resolved denied or rejected insurance claims using billing documentation and EHR-based patient account information. Applied claim review and discrepancy identification to improve acceptance rates and accelerate reimbursement timelines. • Posted insurance and patient payments and reconciled accounts with high accuracy. • Communicated with patients about billing inquiries, payment plans, and account balances. • Identified billing discrepancies and implemented corrective actions to reduce errors and prevent payment delays. • Monitored A/R reports, prioritized follow-ups, and managed timely claim submission and tracking.