Data Labeler & QA Analyst | Appen (Remote)
Trained and performed data labeling for multiple AI projects, evaluating model outputs for quality and safety. Reviewed AI-generated text in English and Swahili for helpfulness, harmlessness, and accuracy. Flagged edge cases and ambiguous examples to improve platform-wide annotation guidelines.• Completed audio transcription, image classification, and search relevance rating tasks across 8+ concurrent client projects.• Assessed ranking outputs against defined rubric criteria for acceptance and quality.• Documented problematic cases and contributed feedback loops to update instructions.• Maintained a 98.7% task acceptance rate while meeting quality benchmarks.