Bongiwe D.

Key Skills

Freelancer Overview

BONGIWE DLAMINI Mbabane ,Eswatini Email: [email protected] WhatsApp: +27 823322741 Open to: Remote Work, Flexible Hours PROFESSIONAL SUMMARY Motivated and reliable professional with experience in retail and hospitality. Skilled in customer service, team coordination, and working under pressure with no supervision. Strong communicator in English and SiSwati. WORK EXPERIENCE Chef / Kitchen staff in Highlands Inn hotel,in the years 2021-2023 - Prepared meals and maintained kitchen hygiene to food safety standards - Managed food prep schedules and coordinated with front desk for orders - Trained new staff on kitchen procedures and time management - Handled customer special requests professionally Sales Assistant / Cashier at Shoprite Eswatini in the year 2024-2025 - Assisted 50+ customers daily with product selection and queries - Processed cash and card transactions accurately with zero shortages - Managed stock, shelving, and inventory checks - Resolved customer complaints to maintain satisfaction EDUCATION Matric / Grade 12 : Entfonjeni National High School in 2017 - Passed Matric. Used statement of results to secure employment SKILLS - Customer Service: In-person, phone, email support - Computer Skills: Microsoft Word, Excel, PowerPoint, Google Docs, Gmail, WhatsApp - Data Skills: Typing, data entry, attention to detail - Languages: English (Fluent), SiSwati (Native) - Soft Skills: Reliable, punctual, fast learner, team player, works well unsupervised AVAILABILITY