Boitumelo P.

Key Skills

Software

No software listed

Top Subject Matter

Customer service communications and marketing/promotional text quality assurance

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Top Data Types

Text

Document

Top Task Types

No task types listed

Freelancer Overview

Freelance Digital & Customer Service Support (Self-Employed). Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include N and A. Education includes Bachelor of Science (Honours), Limkokwing University of Creative Technology (2023). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Freelance Digital & Customer Service Support (Self-Employed)

Text

Provided guideline-driven review and editing of written customer and promotional content for clarity, tone, and factual accuracy. This work involved assessing submissions against predefined instructions and quality criteria to ensure consistency and correctness. The role supported quality assurance for communications delivered via online platforms. • Reviewed and edited text for factual accuracy and adherence to set guidelines • Performed content evaluation for clarity and tone consistency • Produced promotional/written content suitable for social media and customer inquiries • Managed high volumes of recurring requests while meeting deadlines

2021 - Present

Education

Work History