Blessing H.

Key Skills

Software

Micro1

Remotasks

Top Subject Matter

Segmentation, Text Generation

Question Answering, Text Summarization

Voice, Video & Document Analysis

Top Data Types

Text

Document

Audio

Top Task Types

Segmentation

Text Generation

Question Answering

Text Summarization

Freelancer Overview

Supervisor / Customer Relations Officer. Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Arts, University of Benin (2017). AI-training focus includes labeling workflows including Segmentation.

Labeling Experience

Supervisor / Customer Relations Officer

Segmentation

Manage day-to-day operations and ensure smooth interaction between clients and the company. Handle customer inquiries, complaints, and follow-up services to support timely order fulfillment. Analyze customer databases to identify active, dormant, and potential clients, and implement customer engagement initiatives that increased sales significantly. • Operations coordination and customer relations • Customer database analysis for segmentation • Complaint handling and follow-up order support • Sales and engagement initiatives using digital customer service platforms

2020 - 2021

Education

Work History