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Biswajit B.

Biswajit B.

Senior Process Executive - US Mortgage Loan Servicing

India flagKolkata, India

Key Skills

Software

MercorMercor

Top Subject Matter

No subject matter listed

Top Data Types

TextText

Top Task Types

Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
Text GenerationText Generation
Text SummarizationText Summarization

Freelancer Overview

With over 9 years of experience in the ITES industry, I have developed deep expertise in data processing, quality control, and process improvement within the BFSI domain, particularly focusing on US Mortgage and Tax Lien processes. My role at Cognizant involved handling and reviewing large volumes of electronic documents, performing data indexing, validation, and defect analysis, as well as supporting OCR platform enhancements and UAT testing. I am skilled in tools such as MS Excel, Word, and PowerPoint, and experienced in cross-functional collaboration, user acceptance testing, and prompt engineering. My background includes training and mentoring teams to ensure high-quality data annotation and process accuracy, along with a strong foundation in analytical thinking and continuous improvement. I am passionate about leveraging my experience to contribute to high-quality AI training data and data labeling projects.

Education

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St Xavier's College under IGNOU Convergence Scheme

Master of Arts, English

Master of Arts
2016 - 2016

Work History

C

Cognizant Technology Solutions

Senior Process Executive - Loan Servicing

Kolkata
2018 - Present