Learning & Development Specialist | Hitachi (Workday Learning operations, SCORM QA validation, UAT/regression testing)
Supported learning content validation activities for enterprise eLearning deployments, including SCORM QA validation and accuracy checks. Performed UAT, regression testing, learner experience validation, and launch/completion tracking verification to ensure training data and records behaved correctly in the LMS. Managed deployment governance and learner record governance for global cohorts across regions. • Validate SCORM completion tracking, accessibility, launch behavior, and reporting accuracy • Coordinate LMS integrations testing and go-live readiness activities • Lead learner synchronization testing and learner record validation • Provide Tier 1–2 Workday Learning support via ServiceNow within SLA models