Bethany W.

Key Skills

Freelancer Overview

Bethany Wiley Cell 734-834-5462 • E-mail [email protected] SUMMARY Public assistance policy specialist with 15+ years in SNAP, TANF, and Medicaid eligibility, compliance, and quality assurance. Experienced AI Model Evaluation Consultant providing subject-matter expertise to enhance large language model accuracy on complex public benefits and human services scenarios. Strong background in regulatory interpretation, error analysis, and structured feedback. EXPERIENCE AI Model Evaluation Consultant (Independent Contractor) Mercor Intelligence | Remote January 2026 – Present Provided subject-matter expertise in public benefits policy and human services to improve the accuracy of large language models for a top AI lab Maintained strict confidentiality and high data security standards while working independently in a remote environment Public Benefits Case Reviewer (Contractor) The Hollister Group | Remote November 2025 – January 2026 Conducted secondary quality assurance reviews of SNAP eligibility cases to ensure compliance with federal and state regulations Performed detailed audits of eligibility determinations, benefit calculations, verifications, and supporting documentation Applied SNAP Quality Control (QC) standards to identify errors, deficiencies, and compliance risks Analyzed complete case histories in eligibility systems and electronic document platforms, identifying root causes of policy and verification errors Consistently met or exceeded productivity a

Labeling Experience

Subject matter expert

TextPrompt + Response Writing (SFT)

Writing prompts, generating model responses, and creating rubrics for LLM.

2026 - Present

Education

Work History