Freelancer

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Freelancer Overview

Bessem Etchu Administrative/Customer support, Business Development and Social Media Management. Professional Summary Remote virtual assistant with strong experience across customer service, social media management, digital operations, research, and backend support. Worked with multiple companies and teams across different time zones. Delivers fast execution, clear communication, and reliable problem solving.Handles administrative tasks, tech support, customer communication, scheduling,data entry, and content management.Comfortable using many digital tools and adapting to new systems quickly. Work Experience Founder & Lead Strategist | Synergy Networks (August 2025 to Present) Spearheading a multidisciplinary agency delivering high impact business solutions across Web development, Social Media Management and Administrative Support. Bymanaging a specialised team of experts. I ensure the seamless delivery of custom built websites, data driven social strategies , customer support and virtual assistance. Our vision is to optimised operational efficiency and digital presence for our clients, allowing them toscale while we handle the technical creative heavy lifting. Customer Service Representative (Part-Time) Infinitum Networks | Nov 2022 – August 2025 - Assisted customers by answering inquiries, providing product/service information, and resolving issues across phone, email, live chat, and social media. - Handled customer complaints professionally and promptly, troubleshooting tec