Beryl O.

Key Skills

Software

Data Annotation Tech

CVAT

Top Subject Matter

Information Technology education (networks, databases, programming basics)

Customer query evaluation and structured response/documentation

Legal Services & Contract Review

Top Data Types

Text

Computer Code Programming

Document

Top Task Types

Bounding Box

Freelancer Overview

Private Tutor (IT & Related Subjects) - Freelance tutoring and assignment evaluation. Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include N and A. Education includes Bachelor of Science, Cooperative University of Kenya (2024). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Remote Customer Service Representative - query evaluation and feedback aligned to policies

Text

As a Self-Employed Remote Customer Service Representative, the role involved accurately evaluating client queries to determine appropriate solutions according to established policies. The work required processing and verifying client information while maintaining data confidentiality and compliance standards. The experience also included identifying recurring issues and providing feedback to improve service processes. • Evaluated and interpreted incoming customer/client requests • Verified client-provided information and maintained confidentiality • Documented outcomes with precision in a high-volume environment • Identified recurring problems and offered constructive service improvements

2024 - Present

Private Tutor (IT & Related Subjects) - Freelance tutoring and assignment evaluation

Text

As a Private Tutor for IT and related subjects, the role included evaluating student assignments and performance against provided rubrics. The work required reviewing submissions and giving clear, constructive feedback to support learning outcomes. The tutoring also involved assessing comprehension of IT concepts through guided practice and customized instruction. • Reviewed student answers, projects, and exercise work against rubrics • Provided detailed constructive feedback on accuracy and understanding • Adapted teaching approaches based on individual learner needs • Evaluated problem-solving and critical-thinking progress over time

2022 - 2024

Education

Work History