Benjamin O.

Key Skills

Software

No software listed

Top Subject Matter

UK local government/public administration performance monitoring

community consultation feedback analysis

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Classification

Freelancer Overview

Policy & Performance Officer, Glasgow Housing Association (2023 – Present). Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Microsoft Excel, Power BI, and SharePoint. Education includes Master of Science, University of Liverpool (2022) and Bachelor of Arts, Liverpool Hope University (2020). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Policy & Performance Officer, Glasgow Housing Association (2023 – Present)

TextClassification

Used Excel and Power BI to process qualitative community feedback by categorizing textual responses for analysis. Cleaned and structured datasets to support reporting and compliance documentation aligned to public sector KPIs. This work reflects text data preparation and classification activities used for downstream analytics and model-ready datasets. • Categorized textual community feedback responses into defined categories. • Cleaned, normalized, and structured datasets for internal reporting. • Supported performance monitoring by linking insights to council KPIs. • Prepared outputs for regulatory/governance documentation workflows.

2023 - Present

Education

Work History