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Benard A.

Benard A.

Customer Support Representative in Contract Review, Compliance, and Legal Research

Kenya flagNairobi, Kenya

Key Skills

Software

No software listed

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

Computer Code ProgrammingComputer Code Programming
TextText
DocumentDocument

Top Task Types

No task types listed

Freelancer Overview

Customer Support Representative in Contract Review, Compliance, and Legal Research. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, Chuka University (2022) and Paulmark Training College (2018).

Labeling Experience

Performed data labeling and annotation for AI/ML training projects, ensuring high-quality tagged datasets for model deve

Performed data labeling and annotation for AI/ML training projects, ensuring high-quality tagged datasets for model development. Worked with image and text data to classify, categorize, and verify accuracy according to project guidelines. Utilized annotation tools to label objects, sentiments, and entities while consistently meeting quality and volume targets. Maintained meticulous attention to detail, conducted regular quality checks, and collaborated with project leads to resolve ambiguities. Contributed to improved model performance through precise and consistent data preparation, demonstrating strong analytical and organizational skills throughout the annotation lifecycle.

Not specified

Education

C

Chuka University

Bachelor of Science, Computer Science

Bachelor of Science
2022
P

Paulmark Training College

Computer Applications

Not specified
2018

Work History

F

Freelancer

Self-Employment

Location not specified
2018 - Present
M

Maybets

Customer Support Representative

Nairobi
2024 - 2025