Freelancer

Key Skills

Freelancer Overview

Olivera (Olivia) Mihajlovic Pepper Pike, OH +1 216-856-3996 [email protected] PROFESSIONAL SUMMARY Diligent and compassionate professional with 14+ years in business leadership, consulting, and client services, now applying strategic planning, relationship management, and problem-solving strengths to social service case management. Skilled in communication, documentation, advocacy, and committed to empowering clients. WORK EXPERIENCE Social Worker 3 (CPS) | Children and Family Services - Cuyahoga County Jan 2025 – Nov 2025 (cid:127) Conducted case management and investigations. (cid:127) Assessed client needs, developed care plans, and provided advocacy. (cid:127) Collaborated with multidisciplinary teams and community partners. (cid:127) Maintained accurate, compliant documentation. CEO / Owner | Privileged Connection Group 2018 – 2024 (cid:127) Directed business operations and franchise consulting services. (cid:127) Managed client relations, marketing, and recruiting. (cid:127) Provided strategic guidance and improved profitability. Sales Development Representative (SDR) | Jobsity Nov 2021 – May 2022 (cid:127) Handled outreach, prospecting, and lead qualification. (cid:127) Collaborated with marketing to improve engagement. Brand Designer & Manager | 7 Keys To Health 2007 – 2020 (cid:127) Developed brand identity, website, and marketing materials. (cid:127) Managed customer engagement and research strategy. CEO / Project Manager | Privileged and Plaid, Inc 2015 – 2