Systems Support Assistant at Texas Systems Group (2022–2024)
Documented technical procedures and maintained records while supporting troubleshooting workflows for software and databases. Assisted with database maintenance and data validation tasks that required reviewing and checking stored records. Supported installation and configuration activities involving structured data accuracy checks. • Reviewed and validated database contents for consistency • Supported troubleshooting for database and office system issues • Maintained technical documentation and procedural logs • Assisted with system configuration record-keeping