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BASHAR ALGHANNAM IT Systems Administrator | Network Engineer | ERP Project Coordinator | IT Support Specialist | MSP Technician Phoenix, AZ 85015 | +1-602-531-4606 | [email protected] | linkedin.com/in/basharalghannam | Open to Remote PROFESSIONAL SUMMARY IT Systems Administrator, Network Engineer, and ERP Project Coordinator with over 20 years of experience deploying and managing secure enterprise networks, automated business systems, and mission-critical warehouse/retail infrastructure. Specialized in cross-platform systems engineering (Linux/Windows), enterprise endpoint management, and cloud-hybrid architectures. Proven track record managing full-lifecycle IT projects, administering complex ERP/WMS platforms, and configuring zero-trust network environments to eliminate manual overhead and maintain 99%+ operational uptime. TECHNICAL SKILLS Systems & Server Administration: Windows Server (2003–2022), Linux (Debian, Ubuntu), Active Directory, Group Policy (GPO), Identity & Access Management (IAM), User Lifecycle Provisioning, Hypervisors (Proxmox VE), Containerization (Docker) Network Engineering & Security: DNS, DHCP, TCP/IP, LAN/WAN Architecture, VLAN Segmentation, VPN Tunneling, Cloudflare Zero Trust, Tailscale Mesh VPN, MikroTik RouterOS, Network Firewalls, SSH/FTP, Network Monitoring Enterprise Software & ERP: Odoo ERP Implementation & Administration, Business Requirements Analysis, Process Mapping, WMS (Warehouse Management), Honeywell Software, Database Migrati