Regional Team Leader - Mt Kenya Area, ED Partners Africa Ltd
In this role, you led quality assurance and verification of client/field data to ensure accurate records and compliance. You monitored output quality through structured review processes, delinquency tracking, and systematic analysis of team reports. You trained teams on structured workflows and quality annotation standards to improve consistency and reduce errors across multiple counties. • Oversaw systematic field verifications and data checks for integrity • Enforced quality control frameworks tied to credit policies and internal compliance • Conducted structured reviews to evaluate accuracy of team-generated outputs • Designed and standardized SOPs for data handling and error reduction