Balogun K.

Key Skills

Software

Clickworker

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Text

Document

Top Task Types

Entity (NER) Classification

Freelancer Overview

Customer Service Representative. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Higher National Diploma, Kwara State Polytechnic, Ilorin (2022) and National Diploma, Kwara State Polytechnic, Ilorin (2019). AI-training focus includes labeling workflows including Named Entity Recognition.

Labeling Experience

Customer Service Representative

Entity (NER) Classification

You worked as a Customer Service Representative supporting walk-in customers at a pickup station. Your responsibilities included verifying orders and managing package inventory for secure storage and retrieval. You delivered friendly service to improve customer satisfaction and operational accuracy. • Assist walk-in customers with package retrieval and order verification • Manage package inventory and ensure secure storage • Support smooth retrieval processes for customer orders • Provide prompt and friendly service to customers

2024 - 2024

Education

Work History