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A
Azize E.

Azize E.

(Senior) Retention Manager – Customer Success Management (DACH)

Austria flagVienna, Austria

Key Skills

Software

No software listed

Top Subject Matter

customer retention
complaint management
customer success management
tourism
SaaS

Top Data Types

No data types listed

Top Task Types

No task types listed

Freelancer Overview

(Senior) Retention Manager – Customer Success Management (DACH). Brings 11+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Arts, IMC FH Krems (2020) and Adult Education Trainer Certification (DAF/DaZ Teacher Qualification), N/A (2025).

Education

N

N/A

Adult Education Trainer Certification (DAF/DaZ Teacher Qualification), Trainer Education in Adult Education and German as a Foreign Language

Adult Education Trainer Certification (DAF/DaZ Teacher Qualification)
2025 - 2025
I

IMC FH Krems

Bachelor of Arts, Tourism and Leisure Management

Bachelor of Arts
2016 - 2020

Work History

S

Self-Employed

Trainerin & Lecturer (DAF/DAZ)

Vienna
2025 - Present
E

eRecruiter GmbH

Customer Success Management (SaaS)

Vienna
2023 - 2024