Remote Customer Support Assistant – Freelance / Remote
Handled online customer communications that involved maintaining accurate records and organizing account-related information for follow-up. Worked independently using digital communication tools to manage inquiries and complaints in a structured way. Tasks supported consistent documentation of text-based issues and resolutions. • Assisted customers through online messaging and email support • Managed inquiries, complaints, and account-related issues professionally • Maintained accurate records and organized customer information • Worked independently while meeting deadlines and productivity goals