Fractional COO - Goju Design Solutions Ltd
Led operational strategy and documentation build-out for a design-focused solutions company, establishing scalable processes and decision frameworks. Developed systems for project tracking, resource allocation, and cross-functional communication to improve execution consistency. Applied structured documentation and prompt-led workflows to reduce ambiguity and strengthen handoffs across teams. • Built SOP repository and company-value framework as a single source of truth • Designed operating context, brand, operational, and financial guardrails • Improved clarity through scalable tracking and communication systems • Used documentation workflows to raise quality control and delivery standards