Freelance Virtual Assistant (Self-Employed) — text data entry, online research, and CRM data maintenance
Performed text-based data entry and online research to support lead generation and business development. Maintained structured spreadsheets and records to keep information accurate and usable for downstream use. Updated CRM client and business information to ensure consistent, high-quality data for operational workflows. • Entered and verified data into spreadsheets and records • Conducted online research to gather leads and supporting information • Maintained and updated CRM fields for client/business data • Supported customer support communications via email and chat