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Freelancer Overview
Esther Ayaah Satellite, Lagos state, Nigeria | +2347062180534 | LinkedIn | [email protected] | Professional Summary Detail-oriented and highly organized Virtual Assistant, Freelancer, and Research Professional with experience in administrative support, project coordination, internet research, customer service, data management, and digital collaboration. Skilled in managing multiple priorities, conducting in-depth research, coordinating remote teams, and providing exceptional support in fast-paced virtual environments. Proficient in Google Workspace, Microsoft Office Suite, project management tools, and remote communication platforms.. Education ● Higher National Diploma in Accounting ● Lagos State Polytechnic | Distinction | February 2018 ● National Diploma in Accounting ● The Polytechnic Ibadan | Upper Credit | September 2013 Work Experience Conversion Specialist ALX Nigeria - Lagos, Nigeria | April 18th 2024 - May 31st 2024 ● Improved learning, onboarding, and payment conversion rates ● Turned Interested applicants into potential learners, community fellows and Business owners. ● Called applicants to find out how they are doing during the onboarding, learning and different stages of the program. ● Worked with data to ensure effective and timely conversions. ● Helped applicants understand every process flow of the program and how to help them solve issues they encounter along the way or routing it to the right source. Administrative & Operations Support Experience Ster