Community Operations Specialist / Content Moderator - TDCX Thailand
Reviewed and evaluated large volumes of user-generated content according to platform policies and quality standards. Classified, assessed, and validated text, image, and multimedia content using analytical reasoning and critical thinking. Performed quality checks, maintained digital records, and supported process improvement initiatives while ensuring compliance with content review procedures. • Content moderation and policy compliance • Quality assurance and accuracy in high-volume workflows • Content classification and validation across multiple media types • Digital documentation and records maintenance