AI Trainer (text and chat data annotation, AI response testing, quality control)
Performed data annotation and labeling in accordance with company guidelines while annotating text and chat data for AI quality control. Tested AI-generated responses and provided actionable feedback to improve model performance through iterative reviews. Supported conversational AI training by focusing on response accuracy and adherence to expected behaviors. • Annotated and labeled chat/text examples based on provided instructions • Evaluated AI responses for quality and correctness • Delivered actionable feedback to guide model improvements • Ensured consistency with annotation standards and procedures