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Ashante Santacruze New Orleans, LA 70122 [email protected] | (504) 405-9913 Professional Summary Proactive and detail-driven Administrative & Creative Operations Professional with 9+ years of experience supporting offices, managing office workflows, and delivering high quality client experiences across education, small businesses , and creative industries.. Skilled in calendar management, records administration, document processing, and customer service, with 10+ years of professional makeup artistry experience across retail, fashion, and freelance environments. Known for blending strong organizational abilities with creativity, problem-solving, and client-centered communication to streamline operations, coordinate projects, and maintain efficiency in fast-paced, multi-tasking settings. Core Competencies Office Administration • Executive Support • Calendar & Scheduling Management • Customer & Client Service • Records Management (PowerSchool, CRM) • Microsoft Office Suite • Document Preparation • Invoicing & Payment Processing • Front Desk Operations • Data Entry & Accuracy • Event Coordination • Vendor Communication • Team Collaboration • Client Relations Skills Administrative & Technical Skills - Calendar & Email Management (Outlook, Google Workspace) - Data Entry & Records Maintenance - PowerSchool & CRM Systems - Document Creation & Formatting - Travel Coordination - Invoicing, Payments & Membership Tracking - Multi-Line Phone Systems & Front Desk Operations - Microsof