Ash B.

Key Skills

Freelancer Overview

ASH BROWN Engagement Moderator | Community Management & Administration 📞 904-274-2339 | 📧 [email protected] PROFESSIONAL SUMMARY Innovative community leader with over 15 years of experience in content quality assurance, protocol adherence, and digital moderation. I am an expert at managing high-pressure environments through real-time decision-making and meticulous attention to detail. I possess a proven track record in enforcing community standards and managing diverse online platforms— including social media and live chat—while fostering inclusive, safe environments. PROFESSIONAL EXPERIENCE Cox Automotive | Campaign Specialist Remote | July 2024-Present ● Processes and executes tasks within the campaign queue, including setting up and managing digital advertising across search (SEM), social media, and display channels. ● Works closely with Campaign Coordinators to fulfill specific dealer client requests and assist with large-scale projects. ● Coordinates with other Managed Services teams—such as SEO, Creative, Social Media, and Analytics—to ensure a cohesive strategy for the client. ● Monitors campaign effectiveness and troubleshoot technical or performance issues as they arise. ● Takes on a limited portfolio of accounts, involving professional written and verbal communication with clients. ● Maintains accurate records of client interactions and campaign optimizations within systems such as Salesforce. Ash Said It LLC | Senior Digital Community Lead Atlanta, GA | Decembe