Data Scientist (Manager) - Astra Global
Engineered and shipped production GenAI systems focused on voice-first retrieval, AI observability, and multi-tenant automation for enterprise users. Built end-to-end orchestration pipelines using LangChain/LangGraph and vector-store RAG with rigorous latency, cost, and safety guardrails. Managed conversational and real-time voice agent experiences including voicemail workflows, live transfer, and ongoing multimodal assistant development. • Designed multi-model RAG pipelines (OpenAI/Gemini) integrated with realtime APIs and Pinecone for sub-second voice retrieval. • Developed observability and usage tracking stacks (Chrome extension plus native host) instrumenting multiple custom GPT and NotebookLM deployments. • Automated operational workflows (dashboard crawling/scraping, voicemail) and implemented LangGraph/LangSmith/Langfuse tracing with prompt-version tracking. • Optimized virtual transfer and virtual assistant agents using eval-driven iteration (GEPA, DSPy) and self-hosted model inference on cloud infrastructure.