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ARINOLA ABIGAEL OJO Ikeja, Lagos, Nigeria [email protected] 07071465065 PROFILE Dedicated and results-driven hospitality and tourism professional with a strong passion for delivering exceptional customer experiences. Skilled in hotel operations, event management, well-versed in hospitality law, food and beverage management and proficient in hospitality software and technology. Eager to bring my knowledge and skills to a dynamic hospitality and tourism organization and contribute to its success. B.Sc Hospitality & Tourism Management graduate with hands-on experience in luxury hotel operations at Legend Hotel, Lagos Airport, Curio Collection by Hilton. Hilton-trained in The Hilton Way Vision and Harvard ManageMentor Customer Focus. Proficient in Micros POS, HACCP food safety standards, banquet service, and guest relations. Delivered 5-star F&B service to 100+ daily covers while ensuring compliance with brand service standards. Combined with experience at the Lagos State Ministry of Tourism, Arts and Culture with demonstrated ability to manage official correspondence through strong communication and cost-control skills, deliver exceptional guest experiences under pressure. Eager to apply operational, administrative and customer service expertise in a fast-paced hospitality or tourism organisation PROFESSIONAL EXPERIENCE NYSC INTERN TOURISM OFFICER (CREATIVE ARTS DEPARTMENT) LAGOS STATE MINISTRY OF TOURISM, ARTS AND CULTURE | JUNE 2025-MAY 2026 Managing official corresponde