Annabel O.

Key Skills

Software

Other

Top Subject Matter

Document quality control and structured data preparation

Customer feedback categorization and evaluation workflows

Top Data Types

Document

Text

Image

Top Task Types

Data Collection

Freelancer Overview

Data & Administrative Support Intern (NYSC) — Public Relations at Standard Organisation of Nigeria (SON). Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Google Workspace (Docs, Sheets, and Drive). Education includes Master of Business Administration, Ahmadu Bello University (2026) and Bachelor of Arts, University of Abuja (2023). AI-training focus includes data types such as Document and Text and labeling workflows including Data Collection, Evaluation, and Rating.

Labeling Experience

Data & Administrative Support Intern (NYSC) — Public Relations at Standard Organisation of Nigeria (SON)

DocumentData Collection

Performed document review, categorization, and validation to ensure high-quality structured records aligned with QA-style labeling workflows. Maintained an approximately 98% accuracy rate while applying standardized templates and validation checklists to reduce errors. Audited contact databases with verification and deduplication to preserve label integrity across large sets of entries. • Reviewed and categorized 40+ internal document types and correspondence records. • Standardized data-entry templates and validation checklists to improve downstream retrieval. • Produced weekly KPI trackers and activity reports for consistent quality monitoring. • Verified and deduplicated 500+ records in media and vendor contact databases.

2023 - 2024

Sales & Customer Service Representative at Rosie Kitchens

OtherText

Logged, categorized, and analyzed daily customer interactions and feedback using consistent classification criteria. Applied resolution criteria to match inquiries with appropriate responses, demonstrating structured evaluation similar to response rating. Maintained rule-based logs for tracking and pattern identification to support consistent quality metrics over time. • Categorized customer interactions and feedback using uniform labeling rules. • Resolved about 95% of inquiries by applying defined resolution criteria. • Implemented structured inventory tracking logs to reduce stock shortages. • Maintained daily sales logs and KPI tracking frameworks for ongoing pattern detection.

2022 - 2023

Education

Work History