Mortgage Quality Specialist / Transaction Processing Associate III — mortgage document review, validation, and compliance checking
Reviewed and validated mortgage documents and records for MERS registration and lien release eligibility in line with US mortgage guidelines. Conducted loan file eligibility confirmation post-loan closure by checking payoff statements, title documents, and county recording requirements. Performed quality checks and audits to maintain high accuracy and SLA/TAT compliance for exception and escalation cases. • Used PerfectDocs to review, validate, and process mortgage documentation • Verified document completeness and conformity to recording requirements • Identified and resolved documentation discrepancies and handled escalations • Maintained productivity targets and supported process audits with error logs and peer reviews