Customer Care Representative – Ashama Talklink Venture (Airtel Experience Center)
Worked on collecting, labeling, and documenting customer feedback datasets for subsequent analysis while maintaining strong data accuracy standards. Conducted data verification and error checking to improve overall data quality and data completeness across records. Ensured confidentiality and compliance when handling sensitive customer information during the labeling workflow. • Collected customer feedback data and prepared it for analysis • Labeled and documented feedback entries with consistent formatting • Verified accuracy, completeness, and consistency across customer records • Performed error checking to reduce inconsistencies and improve dataset quality