Andrew M.

Key Skills

Software

Appen

Top Subject Matter

No subject matter listed

Top Data Types

Image

Video

Text

Top Task Types

Bounding Box

Polygon

Segmentation

Classification

Entity (NER) Classification

Text Generation

Question Answering

Text Summarization

Transcription

Evaluation/Rating

Function Calling

Data Collection

Prompt + Response Writing (SFT)

Freelancer Overview

Andrew Ndung’u Mungai Email: [email protected] Phone: +254704089024 Location: Nairobi, Kenya Professional Summary Detail-oriented and adaptable professional with experience in operations management, customer service, team coordination, reporting, and quality standards in international hospitality environments. Skilled in evaluating processes, maintaining accuracy, handling data records, and working independently under pressure. Strong written and verbal English communication skills with the ability to follow structured guidelines, document findings, and support AI evaluation and research projects. Experienced in reviewing operational data, maintaining compliance standards, training teams, and delivering high-quality results within deadlines. Relevant Skills Content review and quality assurance Attention to detail and accuracy Research and information verification Report documentation and record keeping Problem-solving and analytical thinking Independent remote work and time management Process evaluation and compliance monitoring Strong written and verbal communication Microsoft Office and digital reporting tools Customer insights and operational analysis Relevant Experience Store Manager – CAF CAFE SAUDI ARABIA | Oct 2022 – Sep 2023 Managed operational reporting, daily revenue tracking, and performance monitoring to maintain accuracy and efficiency. Reviewed customer feedback and operational trends to improve service quality and business performance. Trained and super