Launch Project Manager, SmartOne Madagascar
Led the proof-of-concept (POC) and pilot from client knowledge-transfer through project completion, ensuring readiness of the labeling/training process. Produced training and assessment materials including guidelines and quizzes to standardize performance. Managed piloting operators and set up a quality follow-up model, incorporating client feedback into continuous improvements. • KT and pilot leadership to project completion • Training and assessment materials creation • Operator management and quality follow-up setup • Client feedback analysis and corrective actions for the team