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Amos K.

Amos K.

Freelance AI Chat Support Assistant (Remote/Freelance)

Kenya flagNAIROBI, Kenya

Key Skills

Software

Don't disclose

Top Subject Matter

Conversational AI evaluation and AI-assisted customer support QA
AI-assisted content generation and quality review
AI/data research collection for labeling and training datasets

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
Data CollectionData Collection

Freelancer Overview

Freelance AI Chat Support Assistant (Remote/Freelance). Brings 1+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Infloww, ChatGPT, and Claude AI. Education includes N/A, Carnegie Mellon University. AI-training focus includes data types such as Text and Document and labeling workflows including Evaluation, Rating, and Prompt + Response Writing (SFT).

Labeling Experience

Online Research Specialist (Self-Initiated / Remote)

Don't discloseDocumentDocumentData CollectionData Collection

Conducted structured online data collection using proxy tools for controlled and privacy-compliant research. Managed multiple accounts securely, then verified and organized collected information for downstream use. Ensured integrity of gathered data through consistent documentation and validation steps. • Collected and organized data from diverse online sources. • Used proxies and multi-account management to maintain access control and anonymity. • Performed verification checks to improve data reliability. • Maintained privacy and data integrity standards throughout collection tasks.

2026 - Present

Content/Copy generation using AI tools (Self-Initiated Online Platforms)

TextTextPrompt + Response Writing (SFT)Prompt + Response Writing (SFT)

Created and iterated AI-assisted content prompts and example outputs to improve marketing copy and content performance. Produced draft content using AI tools and reviewed results for grammar, logic, and alignment with human values and brand guidelines. Optimized content artifacts for platform relevance and audience intent. • Wrote prompts to generate content ideas and marketing copy. • Proofread and fact-checked AI-assisted text for clarity and correctness. • Adapted outputs for localized platform context and engagement goals. • Designed promotional materials using AI-assisted workflows to improve output speed and quality.

2026 - 2026

Freelance AI Chat Support Assistant (Remote/Freelance)

TextText

Performed conversational AI evaluation and quality checks on chat support interactions to ensure coherence, relevance, tone, and guideline alignment. Used AI tooling to assist with response quality and maintained accurate records for escalation when needed. Supported consistency and safety expectations through structured review of user-facing outputs.• Evaluated responses for factuality and appropriateness as part of QA workflows. • Applied red-flagging/escalation practices for complex or higher-risk cases. • Used Infloww to generate suggestions that improved resolution efficiency. • Maintained detailed interaction logs to support quality and auditing needs.

2026 - 2026

DATA ANOTATION

VideoVideoClassificationClassification

Data collection on the actions done in the videos

2026 - 2025

Education

C

Carnegie Mellon University

N/A, N/A

N/A
Not specified

Work History

S

Self-Initiated

Online Research Specialist (Remote)

N/A
2026 - Present
I

Internal Attachment

Networking Intern

Nyeri
2026 - 2026