Cold caller — Consumer Opportunity (Georgia, USA)
Performed lead qualification workflows using CRM analytics to identify high-potential prospects and route them through optimized conversion paths. Used A/B script testing to refine messaging and evaluate appointment-setting performance based on call metrics. Maintained structured call data interpretation and reporting to improve campaign targeting and outcomes. • Used CRM analytics to segment and qualify leads for targeted outreach. • Applied objection handling strategies informed by behavioral insights to improve call outcomes. • Interpreted contact-to-conversion ratio and average handle time for performance reporting. • Conducted A/B script and performance optimization iterations for better appointment-setting efficiency.