Analyst - AI/LLM Practice
Evaluated, ranked, and refined AI-generated responses to complex prompts while enforcing quality and compliance requirements. Conducted safety and policy compliance reviews to filter harmful content, bias, and hallucinations. Provided structured feedback and rationales to support iterative model training and fine-tuning. • Performed factuality and instruction-following checks on high-volume outputs • Analyzed structural anomalies, logical fallacies, and grammatical/syntax issues • Assessed tone appropriateness and adherence to strict project guidelines • Measured productivity against weekly AHT and quality targets by meeting/exceeding KPIs.